City Hawks is a close knitted family of young, creative & enthusiastic professionals who have entered the services industry to excel & make it to the highest levels of integrity, efficiency and customer expectations.

Zomato Case Study

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Project Overview

We were given the opportunity to be a part of the startup project, Zkitchen, as a service provider to deploy Manpower and manage Petty Cash Expenses for Zomato Kitchen at PAN India Level.

Client Details

Zomato Kitchen

Services Provided

Managed Services

Project Timeline

1 Years

Gap Analysis

  • Our Team Took one Cloud Kitchen in Delhi to observe the day’s operation.
  • Devised the training manual, daily Checklist,
  • Standardized the training process for staff.


  • SOPs for Technicians and the HK to be deployed.
  • Categorized defects under maintenance, Civil work, & Labor Expenses
  • Designed Attendance Management System

Process Streamlined

  • Hired Expert Panel Team
  • Deployed Multi-Skilled Manpower
  • Petty Cash Management
  • Defect Report Management
  • Fuel Management


  • Reduced ManPower Operational Cost by 30%
  • Reduced Total expenditure by 33%
  • We Ensured 0% Leakages & 100% transparency

City Hawks is a fast growing group of companies in various business verticals. These include Security and Facilities Management, Security Consultancy & Audits, Sanitization & Disinfection Management, Training and Skills Development, Sports Management Sports Infrastructure Projects, Sports Trading and Sports CSR.